Cancellation policy

At Blooma, we process orders quickly to ensure fast delivery. Please review our cancellation policy below.

Cancellation Window

• You may cancel your order within 12 hours of placing it.
• Orders placed after this window may already be processed and shipped, making cancellation difficult.

How to Cancel Your Order

1. Contact us immediately via email at support@bllooma.com.
2. Provide your Order Number and the reason for cancellation.
3. We will confirm the cancellation and issue a refund if eligible.

Non-Cancellable Orders

Once your order has been:

• Processed for shipping, or
• Shipped from our warehouse,

we cannot cancel it. In such cases, you may return the product after delivery according to our Return & Refund Policy.

Refunds for Cancelled Orders

• If your order is successfully cancelled before processing, you will receive a full refund to your original payment method within 5–7 business days.
• Refunds for credit/debit cards may take longer depending on your bank.

Important Notes

• Orders placed during sales or promotions may have stricter cancellation rules.
• We reserve the right to cancel any order at our discretion (e.g., suspected fraud or stock issues).

Questions?

If you need to cancel an order or have any questions, please reach out to our support team at support@bllooma.com as soon as possible.

Thank you for shopping with Blooma